"You were an incredible hit and an inspiration to all! You were the perfect fit to get the Conference off to a great start. I have received nothing but rave reviews! Thanks for making our Educational Workshop a success and for making me look good!!"
-Dana Fuller, Texas.

Lead Trac Strategizing Workshop

What are the TEN SKILLS that turn losers into LEADERS?

Today's business environment has changed...forever. It calls for a new way of thinking about employees and management. The concept of "team building" has fostered a culture of competition for many years. More and more today companies are seeking a way to unite their workforce into a positive community that supports one another - rather than a culture of conformity. Individual contributions are welcome and respected. The movement to a loyal, supportive community within the workplace promotes healthy relationships with customers as well.

Used for selection, coaching, training, cultural reinvention, managing and succession planning, the Lead Trac Strategizing Workshop employs the tools you already have at your disposal - your own intuitive people. As both a dialogue and coaching workshop the strategizing session is very interactive. It promotes positive responses to key discussion questions that lead to community building and cultural reinvention, both internally and externally.  In the hands of your leadership this workshop becomes an essential tool for community-building, cultural transformation, positive reinforcement, improved communication and reduced conflict.

Lead Trac curriculum is authored by Jim Mathis, The Reinvention Strategist for the Mathis Group and our clients.

YOU WILL LEARN TO: Build a loyal, supportive community, positive culture and leaders at all levels.

"Thanks again for the Management Training with my Leadership Team. Everyone was greatly impressed. I’m looking forward to having you back for the same training for all of our employees."
President, Idaho Banking Company

Sales Trac Workshop

What are the FOUR QUESTIONS everyone MUST ask their Clients?

Sales and marketing has changed forever. They will never be the same again. The methods that worked just a few months ago are obsolete.  Once you allow the customer to negotiate on price, you have lost the sale. Your prospects buy on the value of products and services. You need to reinvent your sales strategy.

The Sales Trac Workshop helps you gain the competitive advantage and improve effectiveness of your sales calls. Through dialogues and interactive methods you will learn effective skills to become a better presenter-seller and enhance value-based sales of attendees through improved, personalized techniques and strategies. Insights gained are used to: create successful sales strategies, increase client receptivity, tailor sales presentations, negotiate effectively and close the sale.

YOU WILL LEARN TO: Sell more in less time at higher profits.

"This will help me get into the buyers head to deliver a better solution for them."
-Janice, Reed Business, Markham, Ontario

Serve Trac Customer Service Workshop

How are you punishing your customers for doing business with you?

Customers are more savvy than ever. They make snap decisions and won't settle for less from the person "serving" them. By the time they call you on the phone, they know more about your competition than you do. They shop more (and later at night) online than ever. They don't have time to wait on hold or for an untrained person to find an answer. They make decisions in an instant and expect the same speed from your service representatives.

Serve Trac is a skill-building training program that uses participant dialogue and interaction to help customer service professionals develop first-class competencies in the service needs of their customers. It helps customer service representatives focus on customer needs, enhance relationships, and increase customer satisfaction.

YOU WILL LEARN TO: Turn every customer service opportunity into a positive experience to compete locally and globally.

"I have been through several dozen trainings over the years. This presentation opened my eyes more than any other. I can put this to use walking out the door."
-Rodney, Portland, OR

Reinvention Coaching/Strategizing Sessions

What are the 7 SIMPLE STEPS for reinventing ourselves?

How do you employ the Reinvention Process in your life and organization? Today, people know that reinvention is easy, but they want to know how to avoid the pitfalls so many organizations fall into as they transform their culture, marketing, workforce, products and services. You want a simple road map to guide you on your journey.

The Reinvention Coaching/Strategizing Sessions are dialogues with your leadership, employees, customers and Jim Mathis, The Reinvention Strategist. These sessions help you repurpose your thinking, products, services, systems and strategies for results in a challenging economy. You or your leaders work in the customized coaching session(s) to determine what is unique about you, your products, customers and services that differentiates you and your culture from anyone else. You come away with a road map of specific goals to reframe, repurpose and reassess your long and short-term goals from the customers view and from your unique organization.

YOU WILL: Develop a customized, specific reinvention plan of actionable steps to reach your goals.