"You were an incredible hit and an inspiration to all! You were the perfect fit to get the Conference off to a great start. I have received nothing but rave reviews! Thanks for making our Educational Workshop a success and for making me look good!!"
-Dana Fuller, Texas.

Lead Trac Strategizing Workshop

What are the SEVEN SKILLS that turn losers into LEADERS? 

The business environment has changed forever. It calls for a new way of thinking about employees and management. More and more companies today are seeking a way to unite their workforce into a positive community that supports one another - rather than a culture of conformity. Individual contributions are welcome and rewarded. The movement to a loyal community within your workplace promotes healthy relationships with customers as well.

Your employees are either supporting your business or discouraging it.  

Lead Trac empowers the best tools you have - your own intuitive people - for management training, cultural reinvention and succession planning.  Each session engages attendees in dialogues about reinventing leadership styles from different aspects.  Participants respond to key discussion questions that lead to management strenghthening at all levels.  The no-nonsense curriculum generates responses and reduces conflict in the workplace.

Lead Trac curriculum is authored by Jim Mathis for the Mathis Group and our clients.

YOU WILL LEARN TO: Build a loyal community, positive culture and leaders at all levels.

"Thanks again for the Management Training with my Leadership Team. Everyone was greatly impressed. I’m looking forward to having you back for the same training for all of our employees."
-President, Idaho Banking Company

Sales Trac Workshop

How do we sell value/benefits over pricing?

Sales and marketing has changed forever. They will never be the same again. Customers who argue over the price have not been sold on the value to them.  The methods that worked for you in the past are obsolete.  Once you allow the buyer to negotiate the price, you have lost the negotiation (and  the sale!). 

When buyers perceive value, you control the price.

Prospects buy the benefits of products and services.  Sales Trac  helps you gain a competitive advantage by improving the effectiveness of sales calls. Through interactive dialogues and methods you will learn effective skills to become a better presenter-seller and enhance value-based sales of attendees.  Insights gained are used to: reinvent marketing strategies, increase client receptivity, improve presentations, communicate value and close more sales.

YOU WILL LEARN TO: Sell value over pricing at higher profits.

"This will help me get into the buyers head to deliver a better solution for them."
-Janice, Reed Business, Markham, Ontario

Serve Trac Customer Service Workshop

What are the four questions every customer wants answered?  

Customers are smarter and more discerning today.  They make fast decisions and won't settle for less from the person "serving" them. By the time they call your business, they already know about your competition. They shop more online (in fewer clicks) than ever.  They get their news & weather, their financial services, their business updates and their questions answered on their smart phones.  They expect fast, courteous service  - or they will find it somewhere else.

How are your customers being punished for doing business with you?

Serve Trac is a skill-building training program that uses participant dialogue and interaction to help customer service professionals develop first-class competencies in the service needs of their customers. It helps customer service representatives focus on customer needs, enhance value-based service, and increase customer loyalty.

YOU WILL LEARN TO: Turn every customer service opportunity into an experience that meets needs and increases value.

"I have been through several dozen trainings over the years. This presentation opened my eyes more than any other. I can put this to use walking out the door."
-Rodney, Portland, OR

Facilitated Reinvention Strategic Planning

What are the SIMPLE STEPS for reinventing ourselves?

How do you Reinvent your life and organization? Today, people know that reinvention is easy, but need a strategic plan  They want to know how to avoid the pitfalls so many organizations fall into as they transform their culture, marketing, workforce, products and services. You want a simple road map to guide you on the journey.

Change your strategy; change your results.

Reinvention Strategic Planning is an interactive dialogue with your leadership, staff and customers. It helps you repurpose your policies, products, services and strategies for measureable results. You work in the customized coaching session(s) to determine what is unique about you and your organization that differentiates you from everyone else. You come away with a roadmap to reframe, repurpose and reassess your goals for your organization.

YOU WILL: Develop a customized, specific reinvention process of actionable steps to reach your goals.