Ask Great Questions!

Always ask better questions than anyone else. Successful sales start with great questions about what buyers value. Superb customer service results from great questions about what needs to be done. Even top managers learn to ask great questions to coach their teams to excellence…

That being said, don’t be surprised when people say, “That’s a great question.” It is a stalling phrase and technique. It usually means your question is better than the answer they are about to give you.

Always ask great questions, but be prepared for mediocre answers. If you get better answers, it means you are asking the right question!