BE OUR GUEST
The Disney Corporation has delivered famous service for over 60 years. Don’t believe it? Visit a resort, restaurant or theme park and see how well you are treated by the workers (known as Cast Members).
"Someone will always find a less expensive way of doing what you do.
But people will pay more for an exceptional experience with you."
Here are some of the lessons I’ve learned from our sons as they are involved in the reinvented service industry. How do you feel about these changes?