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Seminars & Workshops

"You were an incredible hit and an inspiration to all! You were the perfect fit to get the Conference off to a great start. I have received nothing but rave reviews! Thanks for making our Educational Workshop a success and for making me look good!!"
-Dana Fuller, Texas Food and Fuel Association

The 10 Unequivocal Laws of Sales - In Person or Virtual

The Secret of Our Success is Discovered in Our Daily Agenda!

Sales and marketing has changed forever. They will never be the same again. Customers who are focused on cost have not been sold on the value to them. The methods that worked for you in the past are obsolete.

When buyers perceive value, you control the price.

1. The Law of Mr. Rogers: We buy from people we like. We sell ourselves more than the product or service. People won't go along with you if that can't get along with you.

2. The Law of Security: An intentional person projects security and attracts people. We will sell in direct proportion to our level of insecurity. If you think “Nobody wants to buy from me,” Guess what? nobody will buy from you. 

3. The Law of Columbo: The buyer who talks less, buys less. When we ask more questions we make more sales.  The more questions you ask, the more information you can respond and ask more. If we ask more questions we will sell more. The seller who doesn’t ask questions will soon have silence on the buying end.

4. The Law of Process:Sales is a process, not an event. We overestimate the event and we underestimate the process. Sales must be viewed as a crockpot, not a microwave.

5. The Law of “WII-FM:”Everybody listens to WII-FM: What's In It For Me? Benefits always beat features. The combination of those two is called VALUE. Be a value-addition to others constantly to people and you will have more sales closings.

6. The Law of Diligence:The more prospects we gather, the better odds of closing more sales. Increasing our contacts will increase our prospects, and will increase our sales. A diligent person is always respected professionally.

7. The Law of The Rosetta Stone:Our communication builds connection. Great salespeople speak customer’s languages fluently. Connecting is all about connecting in terms the customer uses and understands. 

8. The Law of "Who's the Boss?": The real leader is the person who wields authority and grants gives permission. We must connect with the permission-giver on all sales. Find the permission-giver who writes the check to close the sale.  When the one buying has to get permission from “Daddy “to write the check, it tells you to connect with Daddy. If you have been taking people to lunch and not closing sales, you are eating with the wrong people!

9. The Law of The Advisor: People gravitate to those who can navigate them to the right place. Great sales are the result of becoming a trusted resource for business growth. The more we are trusted for advice, the more we are seen as authoritative and the more we will sell. Be a "trust-builder" who adds value to everyone everywhere.

10. The Law of The Price Tag: When we pay the price on the front end, the cost is less on the back end. There is a price to be paid to be successful. The higher the success, the greater the price. Building trust and adding value rewards are greater.

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 What's in if for you? Sell value over price at higher profits.

 

"This will help me get into the buyers head to deliver a better solution for them."
-Janice, Reed Business, Markham, Ontario

"Jim proved to be an engaging and effective communicator. We did four sessions in four days around the state. He kept his message consistent, but adapted it for each audience based on interactions with the attendees. During a break at one session, an attendee approached me and said, "you know it's good when I'm already thinking it will be over too soon!"
-Doug, Arkansas Broadcasters, Little Rock, AR

 

 

Customer Service Made Easy Workshop - In Person or Virtual

What are the four questions every customer wants answered?

Customers are smarter and more savvy today. They make fast decisions and won't settle for less from the person "serving" them. By the time they call your business, they already know about your competition. They shop more online (in fewer clicks) than ever. They receive their news, weather, financial services, business updates and questions answered on IPads and smart phones. They expect fast, courteous service - or they will find it somewhere else.

How are customers being punished for doing business with you?

Customer Service Made Easy is a skill-building training program that uses participant dialogue and interaction to help customer service professionals develop first-class competencies in the service needs of their customers. It helps customer service representatives focus on customer needs, enhance value-based service, and increase customer frequency and loyalty.
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What's in it for you? Turn every customer service opportunity into an experience that increases value.

"I have been through several dozen trainings over the years. This presentation opened my eyes more than any other. I can put this to use walking out the door."
-Rodney, Portland, OR

 

Facilitated Reinvention Strategic Planning

There are SIMPLE STEPS for reinventing our goals and reaching them on time!

How do you Reinvent the brand and culture of your organization? Today, people know that reinvention is easy, but need a strategic plan. They want to know how to avoid the pitfalls so many organizations fall into as they transform their culture, marketing, workforce, products and services. You want a simple road map to guide you on the journey.

Change your strategy; change your results.

Reinvention Strategic Planning is an interactive dialogue with your leadership, staff and customers. It helps you repurpose your policies, products, services and strategies for measureable results. You work in the customized coaching session(s) to determine what is unique about you and your organization that differentiates you from everyone else. You come away with a roadmap to reframe, repurpose and reassess your goals for your organization.

What's in it for your team? Develop a customized, specific reinvention process of actionable steps through group participation, coaching and interaction. This email address is being protected from spambots. You need JavaScript enabled to view it.

"Rarely when you hear someone speak for a second time do you expect to come away with as much excitement as the first. When I heard Jim for the second time this was not the case. He will make you take a step back and evaluate the path both you and your practice are on. He created a desire for me to "think outside the box". Every day is a challenge in today's healthcare market and hearing him gave me the confidence to embrace today's challenges and not be afraid to reinvent what we are doing."
-Debbie, MGMA, Alabama

 

Reinvent Your Leadership Workshop - In Person or Virtual

What are the SKILLS that turn LONERS into LEADERS

The business environment has changed forever. It calls for a new way of thinking about employees and management. More and more companies today are seeking a way to unite their workforce into a
positive community that supports one another – in a culture of empowerment to act as one. Individual contributions are encouraged and rewarded. The movement to a cohesive community within your workplace promotes healthy management relationships.

Your employees are either encouraging your business or discouraging it.

Reinventing Management empowers the best tools you have - your own intuitive people - for management training, cultural reinvention and succession planning. Each session engages attendees in dialogues about reinventing leadership styles from different aspects. Participants respond to key discussion questions that lead to management strengthening at all levels. The no-nonsense curriculum generates responses and reduces conflict in the workplace. This email address is being protected from spambots. You need JavaScript enabled to view it.

What's in it for you?  Build a cohesive team that grows intentionally and progressively stronger together.

"Thanks again for the Management Training with my Leadership Team. Everyone was greatly impressed. I'm looking forward to having you back for the same training for all of our employees."
-Mark, President, Idaho Banking Company, Boise, ID

"I want to thank you for a great session in Albuquerque. Your ideas and comments provoked a lot of thoughts that will be put into action."
-Bill, Great American Media, New Mexico

 

Team Leadership

* The following presentations are led in casual, conversational discussions as group masterminds to grow leadership potential and add value to your team. Each interactive training workshop is designed to guarantee your people will come away excited with at least 3 (or more!) actionable ideas to implement.

 

15 Invaluable Laws of Growth - Team Training

 In order to reach your potential, you must be intentional about personal growth."  -Dr. John C. Maxwell

  • Law 1: The Law Of Intentionality – Growth Doesn’t Just Happen
  • Law 2: The Law Of Awareness – You Must Know Yourself To Grow Yourself
  • Law 3: The Law Of The Mirror – You Must See Value In Yourself To Add Value To Yourself
  • Law 4: The Law Of Reflection – Learning To Pause Allows Growth To Catch Up With You
  • Law 5: The Law Of Consistency – Motivation Gets You Going – Discipline Keeps You Growing
  • Law 6: The Law of Environment – Growth Thrives In Conducive Surroundings
  • Law 7: The Law Of Design – To Maximize Growth, Develop Strategies
  • Law 8: The Law Of Pain – Good Management of Bad Experiences Leads to Great Growth
  • Law 9: The Law Of The Ladder – Character Growth Determines The Height Of Your Personal Growth
  • Law 10: The Law Of The Rubber Band – Growth Stops When You Lose The Tension Between Where You Are And Where You Could Be
  • Law 11: The Law Of Tradeoffs – You Have To Give Up To Go Up
  • Law 12: The Law Of Curiosity – Growth Is Driven By Wanting To Learn More
  • Law 13: The Law Of Modeling – It’s Hard To Improve When You Have No One Else But Yourself To Follow
  • Law 14: The Law Of Expansion – Growth Always Increases Our Capacity
  • Law 15: The Law Of Contribution – Growing Yourself Enables You To Grow Others

This training will help you understand how personal growth really works. You can develop yourself to become a more effective and fulfilled individual. You will learn your sense of and become more successful in every area of your life. Come alongside Jim and John in your growth journey.  This email address is being protected from spambots. You need JavaScript enabled to view it.

 

"This helps! Your presentation style is very relatable and that's obviously important. People are better off knowing you."  
-Kurt Boney, Radio Advantage Plus

  

Everyone Communicates, Few Connect - Team Training

"Only one thing stands between you and success. It isn't experience.  It isn't talent."  -Dr. John C Maxwell

World-renowned leadership expert John C. Maxwell says if you want to succeed, you must learn how to connect with people. And while it may seem like some folks are just born with it, the fact is anyone can learn how to make every communication an opportunity for a powerful connection. In Everyone Communicates, Few Connect, Maxwell shares the Five Principles and Five Practices to develop the crucial skill of connecting, including:

  • Finding Common Ground
  • Keeping Your Communication Simple
  • Capturing People’s Interest
  • Inspiring People
  • Staying Authentic in all Your Relationships

The ability to connect with others is a major determining factor in reaching your full potential. It’s no secret! Connecting is a skill you can learn and apply in your personal, professional, and family relationships- and you can start now by. I want my team to start connecting better today!

"I wanted to let you know that we received our conference evaluations back and our attendees raved about your presentation. Thank you so much for coming and presenting!"
-Caryn Michalak, Michigan Court Clerks 

 

Becoming a Person of Influence - Team Training

How to Positively Impact the Lives of Others

Whatever your vocation or aspiration, you can increase your impact on others by Becoming a Person of Influence. Learn simple, insightful ways to interact more positively with others, and watch your personal and organizational success go off the charts.

  • Managers will see their employees respond with new enthusiasm
  • Parents will connect with their children on a deeper level
  • Coaches will see their clients blossom
  • Speakers will reach more people
  • Salespeople will break records

With influence, you can achieve success at home, at work, and in every other area of life. John C. Maxwell has spent his life raising up influencers. With humor, heart, and unique insight, he shares what he has gleaned from decades of experience in both business and nonprofit arenas. Best of all, its insights are practical and easy to apply to everyday life.  This email address is being protected from spambots. You need JavaScript enabled to view it.

"We so appreciated you joining us for our Annual Conference and kicking us off in such splendid fashion. Several people expressed to me how “perfect” you were. Others said they’d heard some of the content and message before, but appreciated your “twist” on truths. I consider those unsolicited comments high praise. You are truly a pro!"  
-Bill Bates, Executive Director, LeadingAge Missouri

Where would you like to go?

Very helpful!· This program has provided insight that will help me to better understand and interact with the people around me.

A motivating speech!

You are the best newsletter I get (or have gotten), ever!!

Jim's talk about making the best of failure was particularly inspiring in a time when so many technology companies are struggling.

I was at the conference in Myrtle Beach and thoroughly enjoyed your class.

Thank you for being a part of our convention.· You added humor to a great message!

Jim's presentation was outstanding, very energetic! He did an amazing job of keeping everyone engaged and focused on the topic at hand.

Great Presentation! Excellent Speaker!

Jim: Thanks for participating in our conference. We had some great comments this year. You did a great job. I do have some other ideas for you...

Thank you for participating as an educational speaker for our KAHCF Spring Training.

Your presentation to the Florida City Clerks Association scored a 4.89 out of a possible 5.

This presentation made me realize that no goal is unattainable.

Excellent presentation, to the point and useful!

The SC Credit Union League appreciates your professionalism and the delivery of your topic...Your session scored an 8.89 out of a possible 10.

Banks and all businesses should hear this dynamic speaker that focuses on the successes that customer service can bring when genuinely practiced. No bank is exempt from this dynamic seminar and the... Read More

Recognizing the styles of my co-workers will help in managing the office.

Attitude is everything.

I had both old-timers and rookies come to me during and after the Conference, and thank me for scheduling you to speak to the OAB. Jim, 'Thank you!' You made me look like a genius for hiring you, and... Read More

You delivered on our Alabama Loggers Council program.

This class made me more conscious of the importance of knowing each person on my team and working to value their differences and strengths.

Jim did two topics for us Living in Three Quarter Time and Reaching Beyond Excellence - and he did a great job on both!

As the session cranked up into full gear yesterday it was fun to observe everyone in attendance openly engaging their own personal traits, sharing them and seeking to understand others as well.

I have known Jim Mathis for over 6 years...He is motivating, stimulating and thought provoking, yet down-to-earth and practical.

As a result of Jim's program, I will try to understand personalities better and work with them to make a more friendly work environment.

I have been using your techniques from the training that I received in your class a few weeks ago...

I need to get out of the cookie-cutter mold.

I greatly value the information that you provided and I was going to keep it quiet (as my secret weapon in managing my people and resolving conflict).

I went into your session intending to learn something (and did), you had the best presentation of material of any I attended.

Jim's presentation was very motivational and informative. I will have a positive attitude decide what results I want and set goals and priorities accordingly.

Made me realize, instead of fixing the employees, I need to fix myself.

Jim was very considerate when I first inquired about him being a speaker at our conference and quickly adapted his program to fit our unusual circumstances in the aftermath of Hurricances Katrina and... Read More

As a result of this seminar, I know better how to work well with others.

The presentation renewed my vision for myself in the workplace - be true to my style and succeed.

The best in-depth look into who we are.

I want to thank you for the phenomenal job you did at the Marketing session during the NJCUL Conference. You truly motivated me and gave me great ideas for helping our credit union to market our... Read More

You were an incredible hit and an inspiration to all! You were the perfect fit to get the Conference off to a great start. I have received nothing but rave reviews! Thanks for making our Educational... Read More

Jim was a tremendous asset to our program. We have a difficult time retaining attendees on the second day of our event. Jim's energetic and informative presentation kept people in their seats and was... Read More

Jim Mathis was very entertaining and kept everyone up and awake for the 4 hour time span. Very good comments were all that were heard from the attendees.

Learning about the different Learning styles will make me a better instructor.

I thought it was very good information to help determine if we have the right people in the right place.

You have a terrific way of presenting Time Management that is better than any I've seen before.

Speaking customer's 'language,' taking a risk now and then will put us light years ahead of our competition.

I know you always like feedback...I have heard nothing but glowing positives!!!

Jim's presentation is high energy, informative and thought-provoking.

Your overall score was 4.53 out of 5.00. The comments that were given about your presentation were 'Very thought Provoking', and 'The presentation gave inspiration and insight on how to be more... Read More

The Missouri Broadcasters Association selected Jim because of his unique combination of outstanding knowledge and expertise in sales and management coupled with his first rate ability to translate... Read More

I was very impressed with your talk and I have heard many speakers in my life time and you were very impressive.

You fortified us with a wealth of information to help us understand and adjust our personalities, and deal with those of others. You have armed us with the ability to tactfully handle a personality... Read More

I have learned to care about my staff as much as I care about myself.

Amazingly funny!

Jim does an excellent job in his presentations; a part of the educational road to success.

Very well done.

Wow! I am very impressed, motivated and ready to take on the world! Attitude is really everything.

About one month ago, I saw Jim's presentation in Milwaukee, WI, during which I had an epiphany and have not been the same since. I am truly inspired to make things happen.

Jim's presentation provided me with an opportunity to look inside myself and it allowed me to understand what others see in me.

Jim was super!

Jim was very motivating and energetic with his sharing of information.

Jim's program was informative and really brought issues to think about to help any organization.

This will help me get into the buyers head to deliver a better solution for them.

Don't know that I have ever enjoyed a class as much as yours. It was delightful!

Jim Mathis is an engaging and knowledgeable speaker. He is absolutely one of the best speakers I have ever booked. Our banking members are already looking forward to next year's session!

Every state banking association should hold this seminar (Customer Service), not only for their members but for their staff as well!

This was a wonderful presentation that is easily transferable to everyday life.

I received many compliments about how well you spoke.

I would be delighted to give my professional opinion that you are one of the best sales trainers in the industry.

Jim provides information in a manner that is applicable to a variety of common situations that arise in a business environment.

Jim cuts to the core of problems, making sure you can laugh at yourself and know how to improve while having fun.

Great insight on how I can adapt my presentation to prospective clients and my agents.

One of the best DiSC presentations I have seen.

I am going to make $500,000 this year. The DiSC Sales presentation helps you determine what type of customers you have.

Your average evaluation score on a scale of 1 to 10 (with 10 being excellent) was 9.7 for subject matter and 9.9 for delivery/presentation.

Absolutely wonderful and entertaining program.

Great seminar!

Jim successfully melds a great deal of ideas into one, all with the central theme of leadership.

I learned things I wish I had known before I was promoted - This could have helped my employees and myself a lot!

Jim was entertaining and enthusiastic. It will benefit our servers to learn more about how to handle the customers we have.

Your session scored an overall 9.56 out of a possible 10.

On behalf of the SC Health Care Association, I would like to thank you for the Project Professionalism program you presented during our 7th Annual Seminar. I will know better next time not to put you... Read More

JIM is a riot, even when he is teaching!

Jim's presentation captured the ENITRE audience, not just the sales staff.

Jim's seminar should be required for all leaders in coaching and managing positions.

Jim's evaluation ratings by conference attendees were excellent.

Today's seminar was insightful and reaffirmed conscious hiring decisions.

I so much enjoyed your motivational talk when you visited with us. Thank you for sharing your talent and positive message with us.

Jim's program has helped me to be more aware of different personality types and how to handle them. He gave great information and made it fun!

Opened my eyes to behavioral traits that will make me much more effective in my job!

Actionable ideas. Informative and entertaining!

Jim paints indelible memories and knowledge in our minds using humor as his brush.

Jim opens your eyes to all the different personalitites within every workplace.

For myself being a High S and C, I learned to get along with a D and to COMPROMISE.

On a scale from 1-5 the average for your session was a 4.91; THE HIGHEST OF ALL THE SPEAKERS THAT DAY!!!!!

I loved this class. I am a naturally positive person, but feel even more positive after learning these skills today.

Jim is a very clever guy! I feel like I have learned so much and can work as a better person.

Jim was money well spent!

If you are looking for a great speaker who has instructed thousands in motivation, personal achievement and organizational development contact Jim Mathis.

This was more than self discovery, it was practical advice on how to set and reach a goal.

This is the guy you all need to have come visit your office.

Jim puts common-sense selling at the forefront of the sales pitch.

Jim was very well received. Our delegates loved him and rated him as excellent on our evaluation forms. We had a scale from 1 to 5 with 1 being poor and 5 being rated as excellent and all of our... Read More

As soon as I talked to Jim on the phone, I knew he was the speaker for us.

I found that I have been limiting myself!

I have heard many speakers with similar messages, but this is the first time that brought the 'Coaching for Success' concept to different personalities.

I could have listened to Jim for hours. This gave me a very positive attitude and that happy feeling.

Pure, provacative fun!

Jim was very uplifting to all participants at the conference...his evaluations by all participants were very positive.

Every single thing Jim said either made me think or laugh - I didn't want him to stop speaking.

You did a fantastic job for our association.

What a funny guy!

Entertaining and lively presentation on the need for leaders to be adaptable. Leaders need to flex their style in order to give staff what they need in order to be successful.

Many thanks for your wonderful presentation at the International Institute of Municipal Clerks Region III Annual Meeting. The comments you received from the participant evaluations were of course... Read More

Thanks again for the Management Training with my Leadership Team. Everyone was greatly impressed. I'm looking forward to having you back for the same training for all of our employees.

Jim takes what we all know intuitively and gives tools to help leaders become better and those they manage become better.

Great presenter.

What a refreshing approach.

Jim can motivate the unmotivatable.

Thanks for your presentations. You received a rating of 4.83 out of 5.00

Very well done. Would be useful to all levels of employees.

Jim is fun to listen to and gets the point of his presentation to you in a memorable way.

Jim's presentation was very well done; makes you think about more effectively working with your team.

I found your presentation interesting, humorous, and uplifting. If more people behaved as you indicate they should, our families, neighborhoods, communities, and our nation as a whole, would be... Read More

Jim Mathis was spectacular. He is a star in the making. If he is an example of our new members, then we old timers better watch out.

Thank you for being such an inspiration to me. I just attended the LTPA Summit Conference in Lake Charles, La. and needed the hope that came from this. I live in an area that took a direct hit from... Read More

I have attended many professional programs and by far this was the most inspiring and in depth.

This has changed me and the way that I will operate with my organization.

Jim gave us some great ways to improve our business attitudes!

I'll have to be honest with you and tell you that I have taken a few points away from each of our sessions.

I have been through several dozen trainings over the years. This presentation opened my eyes more than any other. I can put this to use walking out the door.

A laugh out loud presentation!

It was an early morning presentation and I didn't want to be there. 15 minutes in I was laughing and really enjoying and learning. Very charismatic.

High energy presentation. I enjoyed his presentation and use of examples we could all relate to.

Jim's Program and his presentation helps you see the 'whole picture in color--not black and white.

Thanks again for speaking at our annual convention. We had lots of good response from your session and appreciated your message.

Jim's program was motivational, enjoyable and funny while being educational.

This training taught me how to deal with others.

Good job! It will make a difference in my life.

I had men and women from 17 states and they all made a point to thank me for getting such a great speaker.

I learned SO MUCH from attending your seminar!!!

It gave me a better understanding of why I act the way I do.

The time you took to be with us is greatly appreciated and your meaningful presentation was well received by all in attendance.

Jim is one of the most enthusiastic speakers I have heard. He made learning fun and involved all the personalities in the room!

I enjoyed his enthusiasm and his explanations of basic personality traits. This could be used throughout our station.

Very good with relating material to real events that occur within our particular business.

According to my 'calculator' averages (sorry, I had to change the 20's to 10), for Subject Matter, your average was 9.5 and for Delivery and Presentation, your average was 9.9.

From a meetings planner prospective, he was a JOY to work with...very low maintenance.

The participants gave your presentation 4.8 out of 5 at our recent HR Conference.

You really did a great job, and I have already received numerous calls complimenting you on your presentation and me on getting such a great speaker. I appreciate you making me look good.

I didn't know I was such a good leader!

You garnered a 4.86 out of a possible 5 points. Excellent work! I was very pleased with your evaluations, our members are a tough sell and you delivered!

This was the best, most applicable part of the week.

Jim gave practical ways to reach my staff.

Great for companies that constantly have change and develop teams daily to implement processes or procedures.

Jim's program is not only insightful, it is fresh and original.

Jim Mathis is the hottest ticket in Broadcaster Sales training!

It helped me understand the different personalities of my co-workers which will enable me to communicate and interact more efficiently.

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